Lucra
Lucra is an app with an alternative solution to budgeting and personal finance. Each financial situation is unique, so I prioritized customizability and a simple user experience in the design. Lucra provides users with data that changes and influences financial behavior. Taking a tactical approach, I designed the entire app architecture and design system.
According to a Credit Donkey study, only 32% of American households follow a budget. The reasons most people don’t follow a budget are a lack of education, desire, and time. Our goal was to build a system that educates users about good budgeting practices, encourages them to become passionate about their money, and provides them with personalized and comprehensible data.
My process
To begin, I sought to understand what the users’ pain points with current apps were in order to improve upon them. I conducted interviews with current customers of Mint, Copilot, Monarch Money, and EveryDollar, to discover what their issues were with their current method of tracking. Through these interviews, I discovered 5 major themes that are important to users:
- Simple – Users need a simpler interface. Current apps are overloaded with unnecessary details.
- Customizable – Current apps make too many assumptions in terms of atomization. The users want to control what functions are automated for them versus the ones that aren’t.
- Proactive – Most apps are reactive. Users wanted something that is proactive in order to actually influence financial behavior.
- Secure – Having their information stored safely was a high level priority.
- Efficient – People are busy. They need something that provides them with all necessary information quickly.
Empathizing with the users and their pain points helped me to create a better system.
The solution
After gathering market insight, I created a user journey and mapped out basic wireframes. From those wireframes, I built a prototyped version of Lucra for user testing. I thoughtfully considered a wide variety of people to test the app. Old, young, male, female, wise with money, inexperienced with money etc. After 3 months of testing, we had gathered enough data to begin making revisions. Out of those revisions from the beta testing came our current MVP.
Lucra – A simplified budgeting and finance tool that incites real behavioral change.













Hi I’m Chandler
My experience in product and brand design helps me to solve complex problems, tell interesting stories, and create compelling experiences.
When I am not designing, you can catch me on my mountain bike shredding intense peaks, or in the salty sea surfing mediocre waves.